Is Your Website Customer Focused? How to Turn Visitors Into Customers | Prairie Orchid Media


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Is Your Website Customer Focused?

Have you ever felt like your website is a bit of a stage performer, wowing the crowd with flashy design and eye-catching graphics, but ultimately failing to close the deal with potential customers? If so, you’re not alone. In today’s fast-paced online world, it’s not enough to simply attract visitors to your site; you’ve got to turn those casual browsers into loyal customers who can’t wait to hit the “buy now” button. It’s time to unleash the full potential of your website and make those clicks count!

Your website is the first impression potential customers will have of your business. In fact, your website is often the deciding factor in whether someone becomes a customer or not. With that in mind, it's important to make sure your website is as customer-focused as possible.

Here are a few tips to help you turn visitors into customers:

Develop Buyer Personas

By understanding who your ideal customer is, you can develop content and design that appeals to them.

As any website development company knows, one of the keys to success is understanding your audience. Who are you trying to reach with your website? What are their needs and wants? What kind of content will resonate with them? How can you design and develop your website in a way that appeals to them?

The process of understanding who your ideal customer is and what they want is called developing buyer personas. This involves conducting market research, surveys, interviews, and analytical data to create semi-fictional representations of your target audience. Once you have these personas fleshed out, you can start to design and develop your website with them in mind. This will help ensure that your website is more effective and efficient in achieving its goals.

By taking the time to develop buyer personas, you can gain a deep understanding of your target customer and use that information to create a website that truly speaks to them. By understanding who your ideal customer is, you can develop content and design that appeals to them. As a result, you'll be more likely to drive conversions and achieve your business goals. It's also the best way to ensure that your website development efforts are targeted, effective, and successful.

Customer persona

Make it Easy to Navigate

Blog Mar17Website navigation is like a road map. If potential customers can't find what they're looking for, they'll quickly become frustrated and leave. Make sure your navigation is clear and easy to use. Website navigation should be customer focused, meaning that it should be designed with the customer in mind. The last thing you want is for potential customers to get lost on your website.

When designing your website navigation, think about how you can make it as easy as possible for potential customers to find what they're looking for. Use clear and concise labeling, and consider using drop-down menus to help potential customers narrow down their options.

Most importantly, don't forget to test your website navigation regularly to ensure that it's always working properly. By following these simple tips, you can help ensure that potential customers have a positive experience on your website.

Need more info about navigation for your website? Check out our previous post How Easy is Your Site to Navigate?

Include a Call to Action

Your website is important. Not just because it's a digital reflection of your business, but because it's often the first impression potential customers will have of you. And first impressions are important. So important, in fact, that we're pretty sure there's a saying about them somewhere.

One of the key components of a strong website is a call to action (or CTA). A CTA is simply an instruction to the visitor, telling them what you want them to do next. It might be something as simple as "Sign up for our newsletter" or "Buy now." By including a CTA on every page of your website, you're increasing the chances that visitors will take the action you want them to. And that's good for business.

A well-placed call to action can make a big difference in your conversion rate. Of course, you don't want to spam your visitors with too many calls to action. But a few strategic ones can go a long way towards helping you achieve your business goals. So if you're not already doing so, start incorporating calls to action into your website design. It could make all the difference in your bottom line.

Keep Your Customer Front and Center

Happy CustomersBy now, we've all heard the age-old saying, "the customer is always right." And while that may not be strictly true in every single situation, it's certainly a good rule of thumb to live by - especially when it comes to your website. After all, your website is for your customers, not for you. So don't ever forget that when you're designing and creating content for your site. Keep them front and center in your mind at all times, and you'll end up with a website that converts visitors to customers far better than a site that's all about you. Website design and development is a lot like sales. In order to be successful, you need to understand what your customer wants and then give it to them. If you can do that, you'll be well on your way to having a website that's not only aesthetically pleasing but also effective at achieving its goals.

By following these tips, you can ensure that your website is customer-focused and ready to turn visitors into paying customers. So what are you waiting for? Contact us for a FREE consultation today!

We don't charge our clients monthly fees. Interested in creating or updating your website? Give us a call or send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

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